Testy Tuesday Results

26 October 2021

 

Here are the correct answers for today’s Testy Tuesday Quiz:

QUESTION 1

At McDonald’s you must provide your own pants. Acceptable uniform pants are black dress pants. Unacceptable pants include, but are not limited to:

  • Jencos
  • Wide-legged jeans
  • Jeans with wide stitching on the seams  Warm-up pants
  • Running suit pants

QUESTION 2
You are responsible for cleaning and maintaining your uniform. You may not come in to work if you are not completely dressed in uniform (shirt, pants, hat, and nametag).

QUESTION 3

The item that is NOT true is only tongue rings and tongue studs are allowed while on duty

Here are the guidelines regarding employee appearance:

  • Limited size and amount of jewellery is allowed
  • Hair styles should not draw any attention (e.g. hair colour, height, length, and objects worn in hair). All employees must wear a hat or visor when on duty
  • Long or artificial nails are not permitted. Also, fingernail polish is not allowed.
  • A clean-shaven appearance is preferred on all males. The only facial hair allowed is a moustache that does not exceed the corners of the mouth.
  • Goatees are not allowed.
  • All employees must wear complete McDonald’s uniforms
  • No earrings on males are allowed
  • No tongue rings, tongue studs, nose rings, or any other facial rings are allowed
    while on duty
  • Chewing gum and drinking beverages of any kind are not allowed while on duty

QUESTION 4

The correct greeting when you work in the drive-thru and a customer arrives at your window is, ‘Welcome to McDonald’s, may I take your order?’

Here is how to take an order in the drive-thru:

  1. Greet the customer (Example: Welcome to McDonald’s, may I take your order?).
  2. Take the order (asking every once in a while, anything else? or will that be all?).
  3. When the customer is finished ordering, verify their order is correct (Example: Is your order correct on the screen?) by having them read their order on the screen. This is especially important if they added specifications to their order.
  4. Tell the customer their total and say Thank You.

QUESTION 5

The following is NOT true at McDonald’s: None of the above. These are all true.

This is what falls under the item, Employee Loitering at McDonald’s:

  • You are expected to arrive early when coming to work.
  • Employees who have finished their shift are requested to leave the premises as soon as possible.
  • Off duty employees are not permitted to loiter on McDonald’s premises or disturb working employees.

 

See you next week. In the mean time, keep on learning as you go

The Team at Testy Tuesday